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        The training at the Academy is guided by:

        -  The Citizen’s Charter of the Income Tax Department which envisages effective administration of the laws, excellent public delivery system, state of the art technological capabilities and proficient human capital.

        -  National Training Policy, 2012: This has put in place the competency framework consisting of professional and soft skills at different levels, training objectives and targets, role of ministries and training institutions, trainers development, funding and infrastructure related policies which guides the Academy in its training endeavors.

         -  Vision and Mission of the department:The Academy is also guided by the vision, mission and values of the Income Tax department as follows:



To partner in the nation building process through progressive tax policy, efficient and effective administration and improved voluntary compliance.



        - To formulate progressive tax policies

        - To make compliance easy

        - To be accountable and transparent & act with honesty, in a fair and judicious manner

        - To deliver quality services

        - To continuously upgrade skills and build a professional and motivated workforce



         Our values will steer us through the journey towards realizing our vision and will be reflected in all our decision making processes.

        - Integrity ‘We  discharge our duties truthfully, honestly and transparently’

        - Accountability ‘We are responsible for our actions and outcomes’

        - Responsiveness ‘We are sensitive, prompt, fair and objective in our dealings with our stakeholders, fostering mutual trust’

        - Professionalism ‘We strive for improving performance and competence with a focus on achieving excellence’

        - Innovation ‘We encourage new ideas, methods, processes and practices’

        - Collaboration ‘We work together with stakeholders and partners to achieve common goals.


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